(KCPW News) The president of Internet service provider XMission is calling for regulation of DSL providers like Qwest in response to purportedly anti-competitive practices. XMission pays to provide service over Qwest DSL, but Pete Ashdown claims Qwest isn’t letting XMission or other ISPs use its faster system, called fiber-to-the-node. He says Qwest is trying to eliminate competition by misleading or even lying to customers.
“What happens is the old DSL service gets interference from the new and slows to a stop. And so when you call up Qwest to complain about this and say, hey, I can’t reach XMission right now, it’s too slow or whatever,” said Ashdown. “Their solution is, well upgrade to this new service and use Qwest as an Internet service provider.”
Ashdown says the interference occurs because the fiber system isn’t properly shielded, which he says Qwest could easily fix.
But Qwest spokesman Mark Molson says there is no interference, and Ashdown’s claim that XMission can’t service customers on its fiber system is false.
“Qwest heavy duty internet, which utilizes fiber to the node technology, allows customers to choose their ISP. So it’s the ISP of their choice whether that’s XMission or any other ISP and there is no issue that I’m aware of that would prohibit XMission or any other ISP from being used as a choice,” said Molson.
Ashdown wants to see municipal networks like UTOPIA expand, because they allow several providers to compete for customers. XMission is a KCPW underwriter.